Privacy Policy

PRIVACY POLICY

Effective January 1st 2023.

This Privacy Policy, which is incorporated into our Terms of Service, describes how we will use the information we collect or that you provide to us through the Services and via electronic communications.

SECTION 1 – WHAT WE COLLECT AND WHAT DO WE DO WITH YOUR INFORMATION?

Information You Provide to the Company

When you purchase something on or via the Services, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our Services, we also automatically receive certain information, including your computer’s internet protocol (IP) address, in order to provide us with information that helps us learn about your location, browser and operating system. With your permission, we may send you emails about our Services, new products and other updates.

Information We Collect by Automated Means

When you use the Services, we and other parties may collect certain information by automated means, using technologies such as cookies, web server logs, web beacons, JavaScript, and app tools, functions and components. This information may connect you to other personal information about you that we have collected or will collect from other sources or that you have provided or will provide to us, consistent with this Privacy Policy

How We Use Your Information

We may use the Information for various purposes, including to:

  • Evaluate, handle, respond to, or process your requests and inquiries;

  • Create an account for you, and administer that account;

  • Communicate with you about your account;

  • Improve the Services;

  • Provide you with details of our products and services or those of our partners, affiliates, or advertisers;

  • Display relevant advertising to you on the Services and elsewhere;

  • Assess, improve and implement features related to our products and services;

  • Perform market research, data analytics, and take other steps to enhance our sites and data, measure business effectiveness, and perform accounting, auditing, billing, reconciliation, and collection activities;

  • Verify your identity and protect against fraud, unauthorized transactions, claims, and other unauthorized conduct or liability related to any of the above;

  • Comply with applicable laws, regulations and standards and enforce the Company’s rights under our Terms of Service, contracts, policies, and applicable law; and

  • Notify you about changes to the Services, this Privacy Policy, our Terms of Service and/or other policies.

We may use Google Analytics and/or other third-party analytic services, to help us analyze how the Services are being visited and used. These third-party services may use cookies and other automated technologies to collect information about you when you use the Services.  Visit Google for details of how Google Analytics works.

We may use third-party advertising services to collect information, which may track your online activities over time and across the internet. If we use a third party to collect this information, those third parties may use this information to show you advertisements for us or other companies that are tailored to your individual interests or characteristics and/or based on prior visits to our sites or Service. We and third-party vendors may use information (1) to facilitate advertising, and (2) to report on ad impressions/services, and user interactions (including any relation to visits to the Services). There are ways to opt-out of online interest-based advertising.  We make no representation as to the effectiveness of those options, and encourage you to research this issue independently.

SECTION 2 – CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you consent to our collecting information and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@atelier-da.com. Keep in mind, however, that certain information is collected automatically as a result of your using the Services.  To prevent the collection of additional information, you must cease using the Services.

SECTION 3 – DISCLOSURE

Subject to applicable law, we may disclose your personal information:

  • if we are required or requested to do so by law, regulation, court order or appropriate legal process;

  • in response to governmental or regulatory requests;

  • when, in our sole discretion, disclosure is appropriate to aid in the prevention of physical, financial, or other harm, injury, or loss;

  • in connection with any investigation of unlawful activity;

  • to aid in the detection or prevention of fraud;

  • to avoid or mitigate our own liability arising out of or related to any alleged conduct, act, or omission by you; and/or

  • to enforce any of our rights related to you, your account, or your transactions related to Services; and/or

  • if you violate our Terms of Service.

We may transfer personal information we have about you to an acquirer or other successor in interest to L’ AETELIER des artistes LLC, including in the event we sell or transfer all or a portion of our business, stock/ownership, or assets (including, but not limited to, any merger, acquisition, reorganization, bankruptcy, dissolution, or liquidation), or to a prospective acquirer/successor in anticipation of such a transaction.

Note – as noted below, third parties may collect personal information about you and your online activities over time and across different websites when you use the Services. These may include, but are not limited to, social network plug-ins, etc., in which third parties may collect personal information directly from you related to your interaction with such content and/or tools. The collection, receipt, disclosure and/or use of any information by third parties is subject to privacy policies of those third parties.  We recommend that you review all such policies yourself. We are not responsible for the privacy practices of any such third parties, and those practices are not covered by this Privacy Policy.  Please see also Section 5, below.

SECTION 4 – SHOPKEEP

Our Service uses a direct payment gateway provided by Stripe to complete your purchase.  Credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our Service and its service providers.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us and/or to you. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located, or as agreed to by the parties. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our website or are redirected to a third-party website or application, you are no longer governed exclusively by this Privacy Policy or our Terms of Service.

Links:
When you click on links on the Service, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – COOKIES

Cookies are files that websites download, deliver or send to your computer or other internet-connected device(s) to identify your browser and/or store information or settings on your device(s).  Your computer, browser, or device may allow you to disable cookies.  However, if cookies are disabled, certain aspects or features of the Service may be non-functional or may function differently.  You are responsible for the consequences of disabling cookies on your device(s).

The Services may use HTTP cookies, HTML5 cookies, Flash cookies, and other types of local storage (such as browser-based or plugin-based local storage).   Again, your browser or device may provide for notifications related to the receipt of certain types of cookies and may provide tools to restrict or disable certain cookies. You also may also have options with respect to Flash cookies; refer to Adobe’s website and instructions on this.

SECTION 8 – INFORMATION SECURITY

We take steps to protect your information, but no security measures will eliminate all risks. Accordingly, when you provide or allow us to collect information, you do so at your own risk.

Notwithstanding the above, we encourage you to help us protect your information.  Among other things, you should:

  • Use a unique password for the Services;

  • Keep your login information confidential – do not share or give your username or password to anyone, anywhere, anytime;

  • Access the Services only from trusted devices that have up-to-date operating systems and up-to-date security software; and

Contact Us  to notify us of any suspected unauthorized activity.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will provide notification that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If ORGANACHS is acquired or merged with another company, your information may be transferred to the new owners so that we or the successor may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@atelier-da.com.